Effective Date: 10/13/2026
At Dent Automotive ("Dent," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our collision repair services, website, and mobile application (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
We collect personal information that you provide directly to us, including:
When you use our Service, we automatically collect certain information:
We collect photos you upload of vehicle damage, insurance cards, and accident scenes. These photos are stored securely and used solely for estimate generation and repair coordination.
We use the information we collect to:
Provide Services: Generate repair estimates, coordinate vehicle pickup and delivery, and facilitate repairs
Communication: Send you service updates, appointment reminders, and respond to your inquiries
Improve Service: Analyze usage patterns to enhance features and user experience
Insurance Coordination: Work with your insurance company when you file a claim
Legal Compliance: Comply with applicable laws, regulations, and legal processes
Marketing: Send promotional offers and updates (you can opt-out anytime)
Referral Program: Process referral codes and rewards
We may share your information with:
We share necessary information with licensed repair facilities in our network to facilitate your vehicle repair.
With your consent, we share repair estimates and documentation with your insurance provider.
We work with third-party vendors for payment processing, AI analysis, email delivery, and cloud storage who are bound by confidentiality agreements.
We may disclose your information if required by law, court order, or to protect our rights and safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do NOT sell your personal information to third parties for marketing purposes.
We implement industry-standard security measures to protect your information, including:
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. You use our Service at your own risk.
Depending on your location, you may have the following rights:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal requirements)
Unsubscribe from marketing communications at any time
Request your data in a portable format
Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us at privacy@dentautomotive.com
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To submit a CCPA request, email us at privacy@dentautomotive.com with "CCPA Request" in the subject line.
We use cookies and similar tracking technologies to enhance your experience:
You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.
We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it. Repair records and warranty information are retained for legal and warranty fulfillment purposes.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our Service is operated in the United States and primarily serves customers in Florida. If you access our Service from outside the U.S., your information will be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Dent Automotive
Email: privacy@dentautomotive.com
Support: support@dentautomotive.com
Address: Florida, United States
Last updated: 10/13/2026
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